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Organization: Family Service Toronto

Description of Services: One-on-one and group counseling, walk-in counseling, information and referral services to people and families * specialized services for LGBTQ community, people with HIV/AIDS, people with developmental disabilities, older adults (including older adults experiencing abuse), women experiencing abuse, male perpetrators of abuse, separating and divorcing families * advocacy, education, research and community development
Counselling and Support for Individuals, Couples and Families Counseling and educational programs for those seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions and other issues * social reform, public education and advocacy * member agency for Support Services Network for Male Survivors in Ontario (central region)
David Kelley LGBTQ & HIV/AIDS Counselling Services David Kelley LGBTQ Counselling Program -- short term individual, couple and group counselling for individuals identifying as lesbian, gay, bisexual, trans or queer * broad range of issues including coming out, sexuality and identity, isolation, discrimination, relationship concerns, parenting, self esteem, violence, sexual abuse and childhood trauma, counselling for male survivors of sexual abuse, and other issues
Families in Transition Planned brief interventions with focus on supporting child adjustment to parental separation, divorce and remarriage * one-on-one and family counselling, educational programs, support groups, mediation of parenting plans * training and consultation for professionals working with changing families
Growing Up Healthy Downtown Community-based project promoting healthy development of young children living in downtown Toronto * collaborative project of 8 agencies serving 8 neighbourhoods * general health promotion strategies include networks and coalitions working for improved child health, community development and capacity building
Individual and Group Counselling for Women in Abusive Relationships One-on-one and group counselling for women who have experienced partner abuse, multilingual services available * crisis intervention * programs for children who have witnessed partner abuse
Next Steps Program for Men Group counselling for men who are or have been abusive to their partners * alternatives to abusive behaviour, communication skills, Partner Assault Response Program
Seniors and Caregivers Support One-on-one counseling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
  • Caregiver Programs - One-on-one counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss
  • Virtual Caregivers Support Groups (via Internet)
  • Pat's Place - Short term accommodation for one senior facing abuse, maximum stay 60 days
  • Elder Abuse Consultation Team 416-586-9780 ext 422 - Provides support to professionals in the field
Walk-in Counselling Single session, urgent counselling for individuals, couples and families seeking support in dealing with relationships and family problems, parenting, depression, anxiety, job loss, separation, divorce and new relationships, sexual abuse and childhood trauma, life transitions, counselling for male survivors of sexual abuse, and other issues 

Fees: Varies per program * some programs are free
Application: Call * no referral required
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Accessibility Notes: Wheelchair accessible automatic main entrance * easy access to elevator * barrier-free washroom including door and stall * designated parking at entrance
Languages: English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Edo ; Farsi ; Hindi ; Hungarian ; Italian ; Portuguese ; Somali ; Spanish ; Tamil
Area(s) Served: Toronto and area

Phone Numbers: Service Access Unit: 416-595-9618
Office: 416-595-9230
Fax: Service Access Unit: 416-977-2860
Office: 416-595-0242
Address: 355 Church St
Toronto, ON
M5B 0B2
Intersection: Church St and Gerrard St E
Location: Toronto (Church—Yonge Corridor)
Hours: Mon-Fri 9am-5pm
Executives: Margaret Hancock - Executive Director
Contacts: Brian Porter - Director, Technology and Communications

This information is provided by It was last completely updated on: 1/8/2018

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